Logistical and Delivery Support
Agency: Mainstage Travel
Role: Concierge Manager
Location: Avoriaz, France
Date: March 2019
Key Skills: Team working and supplier relations
Management of the concierge service offered to guests at Snowboxx Festival. This involved dealing with festival goers across multiple platforms including in-app communications and over the phone or email. The role required a lot of work with local suppliers, both to provide client services as well as to ensure that these bookings were beneficial to the agency. It was essential that the relationships I made with these suppliers where amicable and lasting to ensure local support for the event in future years.