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Logistical and Delivery Support

Event:        Snowboxx

Agency:     Mainstage Travel

Role:          Concierge Manager

Location:   Avoriaz, France

Date:         March 2019

Key Skills:  Team working and supplier relations


Management of the concierge service offered to guests at Snowboxx Festival.  This involved dealing with festival goers across multiple platforms including in-app communications and over the phone or email.  The role required a lot of work with local suppliers, both to provide client services as well as to ensure that these bookings were beneficial to the agency.   It was essential that the relationships I made with these suppliers where amicable and lasting to ensure local support for the event in future years.

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